Payment Terms and Conditions

We Accept Cash, Check and PayPal (3% additional charge will apply to any credit card payments made through PayPal).  Full payment must be made before the puppies are 6 weeks old or your puppy will be sold to the first available buyer and the Buyer’s deposit will be forfeited.  Puppies should be picked up after they are 8 weeks old and before they are 9 weeks old.  Unless other arrangements have been made by Mountainside Shepherd and the Buyer, any puppy not picked up by 9 weeks of age will be sold to the first available buyer and all payments made by the Buyer will be forfeited.  If the Buyer made a deposit and the puppy he/she requested is not available at 6 weeks of age, the deposit will be refunded or applied to a future litter at the Buyer’s discretion.

Mountainside Shepherd Health Warranty

Mountainside Shepherd offers a two year health warranty from the date of purchase against the following abnormalities:

Hip Dysplasia:  Hip dysplasia may be caused by genetic and environmental effects such as poor nutrition, physical abuse and extreme working conditions.  At Mountainside Shepherd, our breeding stock has been PennHip certified to have a DI of less than 0.40 or an OFA Good and have no signs of DJD to try and eliminate the genetic portion of hip dysplasia. It is the buyer’s responsibility to feed the puppy a premium large breed puppy food such as Science Diet or Eukanuba and maintain receipts for proof of purchase for one full year. If the buyer desires to have the puppy neutered, the buyer must not have the procedure done before the puppy is 14 months old.  If the puppy is neutered before they are 14 months, it will void this warranty.  It is the buyer’s responsibility to have the puppy examined by a licensed veterinarian and certified by PennHip (puppy must be at least six months old) to have a DI greater than 0.45 or certified by OFA (puppy must be at least two years old) and determined to have rated less than “fair”, Mountainside Shepherd will refund the original purchase price of the puppy or offer a replacement puppy at the buyer’s discretion.  The buyer may keep the original puppy if proof is shown to Mountainside Shepherd that the puppy has been spayed/neutered.  The buyer must submit a copy of the OFA or PennHip reports to Mountainside Shepherd before any refund is executed.

Reproductive Abnormalities:  It is the buyer’s responsibility to have the puppy examined by a licensed veterinarian, and if the veterinarian determines that the puppy has genetic defects that prohibit the puppy from producing offspring, Mountainside Shepherd will refund the original purchase price of the puppy or offer a replacement puppy at the buyer’s discretion.  The buyer may keep the original puppy if proof is shown to Mountainside Shepherd that the puppy has been spayed/neutered.  The buyer must submit a copy of the licensed veterinarian reports to Mountainside Shepherd before any refund is executed.

Other Medical Abnormalities:  Other medical abnormalities not mentioned above will be evaluated by Mountainside Shepherd on a “case by case” basis to determine if a partial or full replacement price or puppy is issued.  All medical documentation on the abnormality obtained by the buyer should be submitted to Mountainside Shepherd for review.  Refund or replacement will be at the sole discretion of Mountainside Shepherd for the “other medical abnormality” case, but it is our intent that every buyer will have a healthy puppy.